Jomablue uses Braintree by PayPal as its nominated vendor for payment gateway services. The event organiser is required to setup an account with Braintree. This then allows the funds from registrations to be paid directly to the organiser. Braintree do not subtract the transaction fees from individual transactions, but rather invoice the organiser at the end of the month. Please see the below for FAQs;


Q. Which payment gateways can be used with Jomablue?

A. Braintree by PayPal

Q. We have a PayPal account already. Can we use that?

A. No, a PayPal account can not be used. Whoever will be the recipient of the funds requires a specific Braintree account.

Q. How long does it take to setup a Braintree account

A. After all the required paperwork is submitted it takes 1 to 2 weeks for the account to be setup

Q. What do we need to start the setup process?

A. Jomablue will send an introductory email to the Braintree Account Manager. They have specific knowledge of the Jomablue product and will ensure the right level of support during the setup phase. 

Q. How much does Braintree cost to use?

A. Braintree is an external organisation from Jomablue and so we are not able to provide a price on the service they offer. An introductory email by Jomablue to the assigned Account Manager is the first step. Ensuring we selected a gateway provider that not only offered the best technology solution but was also competitive was obviously a deciding factor in our selection of Braintree.